Company & Approach

Why Digital Arm

Our passion is making great websites that harness the power of modern web browsers and mobile devices; to deliver well built, high performance applications that kick start your business and grow with your audience.

We build strong relationships by providing responsive support and bringing an appetite for creative thinking. By offering ongoing hosting and maintenance plans we can take care of everything to keep your business running smoothly online.

Working remotely provides a unique set of challenges compared to a traditional shared office, particularly communicating effectively. Our approach is to put communication at the heart of everything we do; utilising modern tools and workflows designed to solve these challenges.

How we create and share data is also incredibly important. We document our processes and standards in an internal knowledge base, drawing from experience to refine and streamline how we do things. For customers, we have a support section with help guides and an articles section with handy tips to get the most from your website.

Discovery

Everything we do starts with a conversation to establish your needs. We’ll advise on your available options and only recommend solutions we believe are right for you, always with clear upfront pricing and schedules.

Feedback

All of our design and development work comes with 3 rounds of feedback, and a fast response time to make sure what we deliver meets your expectations on budget and on schedule, with no hidden surprises.

Delivery

We believe in building long term relationships by consistently delivering high quality work. We don’t tie you into long contracts, and you retain ownership over the code and design; put simply, we keep you by keeping you happy.

About us

Digital Arm started in 2014 when three friends got together with a simple mission: to build strong customer relationships by providing high quality web services and support.

We work remotely in locations around the UK including Devon, Gloucestershire and Essex. This enables us to be extremely responsive while reducing our overheads, commuting times and our carbon footprint.

Communication and collaboration is a central part of how we work. We send thousands of messages and have hundreds of calls every month using Slack. Real time collaboration on ideas and specifications happens with Google Apps Suite.

Mike Cooper

Project Lead

I have 14 years experience working with websites and web software as a designer, developer and project lead. I love a challenge and finding creative ways to solve complex problems. I’m also a sucker for a good spreadsheet.

Jason Stone

Lead Designer

I am a driven and passionate Designer and Front-end Web Developer with over 10 years experience working with websites, drawing from a background in 3D model making and traditional graphic design.

Dan Smith

Senior Developer

I have been a web developer for just over 5 years and pride myself on attention to detail and clean code. I’m a big fan of web standards and I’m always looking for ways to make my code more efficient.

Steph Arber

Bookkeeping

I have around 13 years experience bookkeeping in various industries. I pride myself on attention to detail and also love a good spreadsheet!

We’re Growing

To work from home you need to be hard working, have passion for work and able to manage your time effectively.

If you think you would be a good fit for our team check out the careers page to see what roles we have available.

Careers

Having worked with Digital Arm for a number of years, I cannot recommend them highly enough! The quick turn around and high standard of work always leaves me and my clients smiling.

PW Creative
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